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RMA Technician

Scotts Valley, CA 95066

Employment Type: Contract to Hire Category: Technician Job Number: 9872 Pay Rate: $35-38/hour

Job Description

  • AS Degree in Electronics, Engineering, IT, or other related fields
  • RMA (Return Merchandise Authorization) experience
  • Experience troubleshooting electro-mechanical assemblies and electronic equipment
  • Experience using various test equipment, such as meters, oscilloscopes, and power supplies, to diagnose and repair electronic components
  • Soldering experience preferred
  • Experience receiving and inspecting returned products, documenting issues and resolutions
  • Diagnose product issues and determine eligibility for repair, replacement, or refund
  • Repair electronic assemblies and components
  • Maintain accurate and detailed records of all RMA transactions
  • Communicate and collaborate with customers, vendors, and internal teams to facilitate the RMA process

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