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Technical Writer
Job Description
Qualifications:
- 5+ years of experience in technical writing, specifically documenting complex electromechanical or industrial hardware systems
- Proficiency with documentation tools such as Markdown, XML/DITA, Angular, Adobe FrameMaker, MadCap Flare, or Confluence
- Knowledge of CAD drawings, electrical schematics, and field deployment practices
- Proven ability to translate complex technical concepts into clear, user-friendly content for installers, engineers, and customers
- Experience managing documentation projects with multiple stakeholders in a fast-paced, growth-stage technology environment
- Strong command of Product Lifecycle Management (PLM) systems and Document Change Order (DCO) processes
- Bachelor’s degree in Technical Communication, Engineering, English, or a related field
- Experience with localization and multilingual documentation for global distribution
- Familiarity with SolidWorks Composer or other design drafting tools is a plus
- Strong analytical, critical thinking, and problem-solving skills
- Ability to work independently while fostering cross-functional collaboration
- Author and review technical documentation for hardware, firmware, and software components, including solar tracker systems and new product offerings
- Execute documentation activities using PLM systems (e.g., Arena) and manage technical information via the Document Change Order (DCO) process
- Source, gather, and analyze information from engineering and field operations to create installation manuals, technical bulletins, and release notes
- Oversee the production of illustrations and diagrams to support clear communication and support product marketing with technical collateral
- Drive innovation by implementing CMS tools and automation to bring technical documentation into a scalable digital era
- Establish quality metrics and collect stakeholder feedback to ensure documentation meets regulatory compliance and safety standards